Privacy policy

Original text is in French.


Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information that we collect.

As a Swiss company offering its services on Swiss territory, we comply with the Federal Data Protection Act (LPD), in addition we also do everything possible to comply with European Union regulations (GDPR).


Collection of personal information

We collect the following information necessary for the processing of an order

  • Last name
  • First name
  • Delivery address
  • email address
  • Phone number

The personal information we collect is collected on the customer account creation page and can be completed during the processing of an order. The delivery address can be sent to a partner to enable delivery (logistics and transport company).

These data are in no case transmitted or sold to third parties.


Forms

Your personal information is collected through a form, namely:

  • Website registration form
  • Order form
  • Contact form

We use the information thus collected for the following purposes:


Order process

  • Business correspondence
  • Information / Promotional offers / News letter
  • Statistics
  • Contact


Right of objection and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.

The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To be able to exercise these rights, contact us using the contact details given at the bottom of the page.

Permission to access

We are committed to recognizing a right of access and rectification to data subjects wishing to consult, modify, or even delete information concerning them.

To be able to exercise these rights, contact us using the contact details given at the bottom of the page.

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol,
  • Irreversible encrypted and salted password
  • We do not keep any credit card data

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always some risk involved when using the Internet to transmit personal information.


Third party services

Accommodation

Our website is hosted by the Swiss company Infomaniak.


Newsletter

Our newsletter allows us to send you information and offers. You can revoke your registration at any time, either by clicking on the link provided for this purpose and inserted in each of our newsletters at the bottom of the message, or by contacting us.

Our service provider is Infomaniak Network SA in Switzerland.


Tags Management Systems (TMS)

Our site uses Google Tag Manager (GTM). This system makes it possible to manage the various tags used on our site.

We do not manage any personal data in GTM. GTM may collect certain information, for example how the Service is used, the beacons actually deployed and how they are deployed. These data are likely to be used by them to improve, maintain, protect and develop their services.

Our service provider is Google Inc. in the USA.


Analytics

Our site uses Google Analytics. This system makes it possible to establish various analyzes of the attendance and use of our website.

The information collected consists in particular of your IP address, your configuration (device, browser, resolution, etc.), your access provider, the page consulted, the previous page as well as the various interactions with our site (consultation time, clicks, completed forms, etc.).

We use this data anonymously (anonymization of IP addresses), in order to improve our services and our offers, but also to personalize the content of our site.

Our service provider is Google Inc. in the USA.

Other third-party services and content


Our site may integrate third-party content such as YouTube videos, Google Maps, Slideshare presentations, social media sharing buttons or other elements.


This implies that the providers of this content log your IP address or other elements. For example, if you are logged in to your Google account, access to a page containing a Youtube video can be assigned to your account.


The duration of the conversation

The personal data that we process via our site are stored as follows, depending on their type:

  • Google Analytics: the data collected is anonymized, and we have set a retention period of 26 months.
  •  E-mailing: if no interaction takes place (opening, clicking, etc.), your data is anonymized for a maximum of 30 months from the last interaction.
  • Data entered for the order process, 10 years


Legislation

We are committed to respecting the legislative provisions intended for Switzerland.